CFI1513840
Well Known Member
I had to share this, for those of you starting to think about your electrical system and avionics.
I can't say enough good things about SteinAir. I have been dealing with them for the last couple of years (I'm an extremely slow builder). I have only had two "glitches". The first was a custom panel that they made, which had the mounting holes misaligned. I reported it to them and was advised personally by Stein that the had found a problem with their computer layout and were replacing the panel free-of-charge. A new replacement panel was quickly sent out. It was perfect.
Most recently I ordered some wire, including shielded 18AWG. I received 22AWG instead (a simple mistake). I talked to Jed yesterday and today (half way across the country) the correct wire showed up. They took care of the postage for overnight delivery, which was twice as much as the product. You can't beat that level of service.
My only regret is that I didn't buy my avionics from them. Instead I chose the lowest price I could find, which turned into a nightmare. If you're interested, send me a PM and I'll provide more details.
I can't say enough good things about SteinAir. I have been dealing with them for the last couple of years (I'm an extremely slow builder). I have only had two "glitches". The first was a custom panel that they made, which had the mounting holes misaligned. I reported it to them and was advised personally by Stein that the had found a problem with their computer layout and were replacing the panel free-of-charge. A new replacement panel was quickly sent out. It was perfect.
Most recently I ordered some wire, including shielded 18AWG. I received 22AWG instead (a simple mistake). I talked to Jed yesterday and today (half way across the country) the correct wire showed up. They took care of the postage for overnight delivery, which was twice as much as the product. You can't beat that level of service.
My only regret is that I didn't buy my avionics from them. Instead I chose the lowest price I could find, which turned into a nightmare. If you're interested, send me a PM and I'll provide more details.