I don't know what you mean by "every injector system needs to be balanced", but the Precision Silver Hawk and the Precision RSA systems do not need to be balanced.
"Balanced" as in "fine tuning", getting the EGT's to peak at the same fuel flow. Due to differences in installation, different engines, etc., the system needs to be "balanced" after installation to get the EGT's to peak at the same time for LOP operations. IMHO all fuel injection systems should be "balanced" or "fine tuned" or at least checked after installation to ensure the cylinders peak at the same fuel flow. The temperature is not important, but when the cylinder peaks is. How is it I'm explaining this to you?
We do care about what our customers want, that is one reason we started building the Silver Hawk. But we are not set up to sell direct, we do not have enough sales people for that, I am sorry. We only sell though distributors, like Aviall, API, Omaha Airplane Supply, etc. Also, we answered your phone calls and emails, including letting you know your unit was not affected over a month ago.
Then why do you say in the AD to call your company to obtain the gasket or with any questions? If you can't sell the part to me then why have me call your company? This may make sense to someone, but it makes no sense to me, THE CUSTOMER!
I have yet to receive an e-mail from Precision Airflow.
Also, the nozzles restrict ors are not available separately, only as part of a nozzle assembly.
Individual nozzle restrictors are available separately from Airflow Performance along with down-loadable instructions and EGT test charts on how to "Balance a Fuel Injection System". In fact, if you run the test on your engine and send Don Rivera, Airflow Performace the results he will personally recommend what restrictors to use in ANY fuel injection system. Obviously, you are unaware of this customer service feature of your competition. No $200 minimum order here.
The reason for the hand outs at Sun and Fun were because this was only for experimental units and our management decided this was the best plan, just for the airshow.
So your management decided that I (the customer, who made the 2,200 mile round trip to SnF) should wait to a get gasket at SnF?
I was trying to complete the AD (per your engineer) BEFORE the 2,200 mile trip with your "faulty" fuel injection system on my airplane. You'll give them away for free as a publicity stunt, but when I (the customer) call to BUY one I get a $200 minimum order. Gee thanks, I feel special!
Yep,
my attitude is showing again.